
Build habits that
actually stick.
Helping everyday people build healthy habits into busy lives through our line of selected sports products and our in-house developed apps.
Privacy Policy
Last updated:
This Privacy Policy describes how Elysautus (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”), or otherwise communicate with us (collectively, the “Services”).
Personal information we collect
The types of personal information we collect depend on how you interact with the Services. We may collect information directly from you, automatically through your device, and from third parties that help us provide the Services.
Information you provide to us
We may collect information you provide when you place an order, create an account, sign up for updates, request support, or otherwise contact us. This may include your name, email address, shipping address, billing address, phone number, and order details.
Information we collect automatically
When you visit the Site, we may automatically collect certain information about your device and usage, including your browser type, IP address, time zone, cookies, pages viewed, and interactions with the Services. We use this information to help operate the Site, improve performance, and protect against fraud and abuse.
Information from third parties
We may receive information about you from service providers that support our business—for example, ecommerce platform providers, payment processors, analytics providers, and shipping partners—so we can process orders and deliver the Services.
How we use your personal information
We use personal information to provide and improve the Services. In particular, we may use your personal information to:
- Process payments, fulfill orders, and deliver products.
- Communicate with you about your order, account, or requests.
- Provide customer support and respond to inquiries.
- Screen for risk, prevent fraud, and protect the Services.
- Improve and optimize the Site, product selection, and user experience.
- Send marketing communications (where permitted), and you can opt out at any time.
Sharing your personal information
We share personal information with service providers that help us operate our business and provide the Services (for example: ecommerce platform hosting, payment processing, shipping, analytics, and customer support tooling). We may also share information when required by law, to respond to lawful requests, or to protect our rights and users.
Service providers
Our service providers may process personal information on our behalf to provide services such as order fulfillment, payment processing, shipping, analytics, and support. These providers are authorized to use your personal information only as necessary to provide services to us.
Behavioral advertising and analytics
We may use analytics and advertising tools to understand how customers use the Services and to deliver relevant ads on other websites. Depending on your location, you may have rights to opt out of certain targeted advertising. You can also manage cookie preferences in your browser settings.
Cookies
We use cookies and similar technologies to power core site functionality, remember preferences, understand usage, and improve the Services. You can control cookies through your browser settings. Blocking cookies may affect how the Services work.
Your choices and rights
Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to object to or restrict certain processing. You may also opt out of marketing emails at any time by using the unsubscribe link in our messages.
To request access, correction, deletion, or support with privacy requests, contact us using the details below.
Data retention
We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need your personal information, we take steps to delete or anonymize it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will update the “Last updated” date at the top of this page when changes are made.
Contact
If you have questions about this Privacy Policy or want to make a request related to your personal information, contact us:
- Email: support@elysautus.com
- Address: Elysautus, 605, 8-60 Bristol Rd E, Mississauga, Ontario, L4Z 3K8
